Simplifying Physical Claims Settlement Without UAN in Death Cases

Learn about the streamlined process for physical claims settlement without UAN in death cases, ensuring families get timely support during critical times.

5/20/20243 min read

Official helping a family with claims settlement paperwork.
Official helping a family with claims settlement paperwork.

Simplifying Physical Claims Settlement Without UAN in Death Cases


Navigating the complexities of financial claims can be daunting, especially in the wake of a loved one’s passing. Understanding the revised procedures for physical claims settlement without UAN (Universal Account Number) in death cases is crucial. This article delves into the specifics of these guidelines, offering clarity and guidance for affected families and stakeholders.

Understanding Physical Claims Settlement Without UAN

Physical claims settlement without UAN has been updated to facilitate smoother processing for bereaved families. The latest government circular outlines clear steps to ensure timely support and minimize bureaucratic hurdles.

Why is this update significant?

When a family loses a member, dealing with financial paperwork can add to the emotional strain. The new guidelines aim to simplify the settlement process, ensuring that beneficiaries receive due benefits without unnecessary delays.

Key Steps in the Settlement Process

  1. Submission of Claims: Claimants must submit physical forms along with necessary documentation to the respective field offices. This includes identification proof, death certificate, and proof of relationship with the deceased.

  2. Aadhaar Authentication: Offices are required to authenticate and validate the Aadhaar details of the claimant to prevent fraud and ensure accuracy.

  3. Data Rectification: Field offices must rectify any discrepancies in the UAN data to comply with previous instructions issued in the circular dated 24.09.2020.

What are the common issues encountered?

Common issues include mismatched details in UAN and Aadhaar, missing documents, and delays in verification. Prompt action by field offices can mitigate these challenges, ensuring a smoother process.

Benefits of the Updated Guidelines

The new guidelines are designed to:

  • Reduce Processing Time: Streamlined procedures mean quicker settlements.

  • Enhance Accuracy: Aadhaar validation helps in maintaining accurate records.

  • Provide Clear Instructions: Step-by-step directives simplify the process for claimants.

Ensuring Compliance and Support

1. Field Office Responsibilities: Field offices are tasked with strict adherence to the updated guidelines. They must ensure all data is accurately rectified and validated without deviations.

2. Support for Claimants: Offices should provide guidance and support to claimants, helping them understand and navigate the new procedures.

How can claimants seek help?

Claimants can contact their respective field offices or visit official websites for assistance. Ensuring they have all required documents ready can expedite the process.

Addressing Common Concerns

Do these changes apply to all claims?

No, these changes specifically address death cases where UAN is not available. Other types of claims may follow different procedures.

What documents are essential for claim submission?

Claimants need to provide a death certificate, identification proof, and relationship proof with the deceased. Aadhaar details are also crucial for verification.

How long does the settlement process take?

While timelines can vary, the updated guidelines aim to reduce processing time significantly, ensuring quicker support for families.

Can claimants track their claim status?

Yes, claimants can track their claim status through the official portals or by contacting the field offices directly.

What should claimants do if there are discrepancies in UAN data?

Immediate rectification is crucial. Claimants should approach the field offices to correct any discrepancies as per the guidelines.

Are there penalties for non-compliance by field offices?

Strict adherence is mandated. Non-compliance could lead to administrative actions as outlined in the circular.


The updated procedures for physical claims settlement without UAN in death cases are a significant step towards providing timely and efficient support to bereaved families. By understanding and following these guidelines, claimants can navigate the process with greater ease, ensuring they receive the benefits they are entitled to without undue delay.


What is the purpose of the updated guidelines for claims settlement?

The purpose is to simplify and expedite the process for families claiming benefits after the death of a member, especially when UAN is not available.

How do the new guidelines help in faster settlements?

By streamlining documentation requirements and emphasizing data accuracy through Aadhaar validation, the process becomes quicker and more efficient.

Can field offices assist in document preparation?

Yes, field offices are expected to guide claimants through the documentation process to ensure all necessary papers are in order.

Is Aadhaar validation mandatory for all claims?

For claims under these specific guidelines, Aadhaar validation is crucial to prevent fraud and ensure accurate beneficiary details.

What should claimants do if they face delays?

Claimants should contact their respective field offices or higher authorities if they encounter undue delays or issues in the process.

Where can claimants find more information?

Additional information can be found on official government websites or by visiting the local field offices for guidance.

For more details, please refer to official circular

Click here to download circular